Due to the nature of our products, It is our policy not to take payment before delivery. This is generally the industry standard, and in most cases, you will be invoiced on delivery, to be paid in 28 days. We can come to other arrangements if necessary.
We do this, for your protection & because we have confidence in our products. If this web site is the only contact, that you have had, with our company, then we can not truly show our quality.
If you had visited this site, and we had taken your money, & delivered a product of unsuitable quality, you would be without your cash for up to 13 days (depending how long your bank takes to clear a check).
This way you keep your money, until delivery, or up to 28 days after.
Our target delivery area is West Yorkshire.
We do not charge for delivery in and around this area, * but do expect a reasonable order size, or we may add a delivery charge to your invoice. We will give you notice before we do this, providing you have left adequate contact information with us.
* This does not affect most customers with regular (daily/weekly) orders.
If you have any questions/comments about this policy, you should contact us, all our detail are on the contact page..
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service, we will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email, or postal mail, from us & we will NOT pass any data onto any other trader, or person at any time.
The type of information we will collect about you includes (but is not limited to):
your name
address
phone number
email address
credit/debit card/bank details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing emailing
. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and within the (UK) law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Though it is very unlikely that we will want to do any business oversea.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.(we do not currently use cookies, nor do we have any intention to, though our advertisers may use cookies)
The 'cookies' we may use, do/will not pass any information onto us, and are stored on your local machine, these cookies are used to count how many times you have visited the site and for the calendar to function. (These functions are not available at present and may not be implimented again in the future.)
Please Note:We have not registered with the Which Web Trader scheme as we do not trade directly online as specified in their rules. We do though agree with their privacy policy, and will apply when we do direct business from this site.
If you have any questions/comments about privacy, you should contact us, all our detail are on the contact page.
Exceptional Desserts | Quality Savouries